Further Information about our services

We provide free debt advice and will only charge a fee when you opt for one of our debt solutions.
The fees for the services we provide are different depending on which debt solution we provide.
All fees will be explained in detail and discussed prior to commencement of any service or debt repayment plan.

Debt Management Plan Fees

Fees related to Debt Management Plans are in two parts;
1: An initial fee of your first monthly payment, subject to a minimum of €120.
2: An ongoing monthly management fee of 15% of your monthly payments, subject to a minimum fee of €30 per month
Your Initial fee will cover the work that goes into setting up a debt management plan. That involves:

Because this fee does not go towards your debts, you will go further into arrears for the first month.
The monthly management fee covers the ongoing work involved in keeping your debt management plan running smoothly. This includes:

Your fees also cover a personal case manager who will be responsible for making sure you plan runs smoothly. If it looks like you cannot afford your monthly payments any more, we can renegotiate with your creditors - they may agree to accept smaller payments if it looks like the best way of bringing your debt management plan to a successful conclusion.
Our Debt Management Plans are provided by our debt management company National Debt Relief who are licensed to carry out these activities.

Fees for other services

We mainly provide Debt Management Plans in Ireland but we can provide other services. Any fees for other services will be discussed prior to commencement.

Cancellation Policy

Debt Management Plan

You have a right to cancel the agreement at any time as set out in our Terms and Conditions of Business included in our information pack. In addition, you are entitled to a cooling off period of fourteen days which starts from the date we receive your signed Authority to Act form or the first payment (whichever is sooner). If you cancel your plan in writing during this period we will refund any fees already paid that are cleared funds. Note that upon cancellation your creditors may discontinue any reduced or frozen interest charges, agreed under the debt management plan.

Call Charges

Calls from a landline are normally free. Please consult your provider if you are unsure. Calls from a mobile may be subject to charges. If you get charged just ask us to call you back for free.
To arrange a free callback simply complete any form on our site.